Career Opportunities with Vision Hospitality Group

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Careers At Vision Hospitality Group
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Dining Room Host- Hilton Garden Inn Nashville/ Franklin/ Cool Springs

Department: Food & Beverage
Location: Franklin, TN

Dining Room Host

Our Culture:

Vision Hospitality Group is a highly entrepreneurial company limited only by our imagination. Teamwork is a major aspect of our culture.  Our property teams are a highly team focused groups, that work closely together to ensure our guest, product and services are the best. Successful team members are continuously seeking opportunities to learn and pass on new knowledge. We are always striving to be better, are never bored and never complacent. Our teams thrive on hard work, diversity and producing outstanding guest experiences. We endeavor to make our employees comfortable so they can engage unhindered. Finally, giving back to the community is also a keystone of our culture. Most team members volunteer in some form or fashion and are given the opportunity to participate in volunteer/non-profit work.

Job Description:

Assigns stations to servers, greets and seats guests, evenly distributing business among servers. Notifies servers of price changes. Handles guest complaints. Relays message to servers and bussers. Receives payment and issues proper change and receipts. Closes out cash register and prepares shift report.

Job Requirements:

  • Complete all required brand specific training
  • Complete all required Vision University training
  • Complete all required health and safety training required for position
  • Adhere to all Vision Hospitality Group, Inc. and property specific brand standards
  • Assigns stations to servers and bussers.
  • Checks to see that stations are sufficiently supplied, and that guests are properly taken care of.
  • Greet guests as they enter dining area and seat them accordingly.
  • Maintains a close working relationship with servers to encourage teamwork among the staff.
  • Assist as a server or busser as needed.
  • Receives check and payments from servers in the form of cash, check, house charge or credit card, and follows established procedures for posting and depositing revenues.
  • Adheres to all Health Department rules and regulations.
  • Certified in Serving Alcohol with Care.
  • Must be responsible for security of guests, fellow employees and hotel assets.
  • Must perform any other required duties as requested by the General Manager to aid in better operation of the hotel, restaurant, lounge, and service to the guests.
  • Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.

Necessary Skills:

  • Must be responsible for safety and security of guests, fellow employees and hotel assets
  • Have knowledge of fire alarm system and evacuation procedures
  • Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
  • Is organized, honest, works well with others, and has an outgoing personality
  • Maintain a clean and attractive work area, uniform, and person
  • Able to work with people from diverse cultures and backgrounds
  • Certified in CPR.
  • Have a valid driverís license and dependable transportation available.
  • Must be able to communicate effectively by writing, telephone and personal meeting situations.

Physical Requirements:

  • Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
  • Can stand/walk on feet for 8 hours and work in a restrictive space/environment
  • Must have eyesight enabling vision both near and far
  • Must be comfortable using a step stool or ladder
  • Must be able to use/lift arms for up to 8 hours
  • Must be able to work in extreme conditions such as heat, cold and stress
  • Have finger dexterity for operating equipment
  • Must speak in a clear, understandable voice, hear at a basic level, and understand English
  • Must be able to write

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