Career Opportunities with Vision Hospitality Group

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Crewmember- Moxy

Department: Food & Beverage
Location: Denver, CO

Crewmember

Our Culture:

Vision Hospitality Group is a highly entrepreneurial company limited only by our imagination. Teamwork is a major aspect of our culture.  Our property teams are a highly team focused groups, that work closely together to ensure our guest, product and services are the best. Successful team members are continuously seeking opportunities to learn and pass on new knowledge. We are always striving to be better, are never bored and never complacent. Our teams thrive on hard work, diversity and producing outstanding guest experiences. We endeavor to make our employees comfortable so they can engage unhindered. Finally, giving back to the community is also a keystone of our culture. Most team members volunteer in some form or fashion and are given the opportunity to participate in volunteer/non-profit work.

Job Description:

Crewmembers wait on bar and hotel guests, obtains drink and/or food order and serves each guest.  Responds to any guest need with a sense of urgency.  Is the communications and information center for guests, fellow employees, vendors, and other outside business representatives, including the Specific Hotel Brand and Vision Hospitality Group, Inc. Performs a variety of clerical duties including basic computer work, reception and simple accounting tasks. .

Job Requirements:

  • Complete all required brand specific training
  • Complete all required Vision University training
  • Complete all required health and safety training, and have or able to get needed license
  • Adhere to all Vision Hospitality Group, Inc. and property specific brand standards
  • Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
  • Provide personalized, friendly service to each and every guest
  • Promptly greet guests at bar, offer food menu, inform them of the drink specials.
  • Obtain the order and give to the kitchen for food preparation or mix drink as ordered, deliver order.
  • Basic knowledge of menu prices and composition
  • Requires familiarity of daily specials
  • Monitor snacks at bar and tables
  • Empty, clean and refill items as your side work duties describe
  • Maintain a clean uniform and person
  • Certified in Serving Alcohol with Care
  • Check guests into their rooms.  Check guest out from rooms and ensure that they enjoyed their stay.
  • Successfully complete training of required OSHA programs
  • Knowledge of fire alarm system and evacuation procedures
  • Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employees issues, etc
  • Complete knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines
  • Complete all tasks described on the relevant shift check list during shift
  • Knowledge of fire alarm system and Emergency/evacuation procedures
  • Checking the credit of guest accounts daily and follows up if action is required
  • Must have knowledge of surrounding area
  • Must be responsible for security of guests, fellow employees and hotel assets
  • Must be CPR certified and MSDS trained
  • Must perform any other required duties as requested by the General Manager to aid in better operation of the hotel, lounge, and service to the guests
  • Keep cash drawer secure and in balance throughout the shift – each GSA is responsible for his/her cash bank
  • Communicate with housekeeping department in order to ensure an ample supply of clean room’s for our guests
  • Sell and up-sell rooms to walk-ins and phone reservations

Necessary Skills:

  • Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
  • Must be responsible for safety and security of guests, fellow employees and hotel assets
  • Have knowledge of fire alarm system and evacuation procedures
  • Have dependable transportation available
  • Able to communicate effectively in writing, verbally, and in person
  • Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
  • Is organized, honest, works well with others, and has an outgoing personality.
  • Maintain a clean and attractive work area, uniform, and person
  • Able to work with people from diverse cultures and backgrounds

Physical Requirements:

  • Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
  • Can stand/walk on feet for 8 hours and work in a restrictive space/environment
  • Must have eyesight enabling vision both near and far
  • Must be comfortable using a step stool or ladder
  • Must be able to use/lift arms for up to 8 hours
  • Must be able to handle heat and stress
  • Have finger dexterity for operating equipment
  • Must speak in a clear, understandable voice, hear at a basic level, and understand English
  • Must be able to write

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