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House Person - Hampton Inn Kimball

Department: Housekeeping
Location: South Pittsburg, TN

Houseperson

Our Culture:

Vision Hospitality Group is a highly entrepreneurial company limited only by our imagination. Teamwork is a major aspect of our culture.  Our property teams are a highly team focused groups, that work closely together to ensure our guest, product and services are the best. Successful team members are continuously seeking opportunities to learn and pass on new knowledge. We are always striving to be better, are never bored and never complacent. Our teams thrive on hard work, diversity and producing outstanding guest experiences. We endeavor to make our employees comfortable so they can engage unhindered. Finally, giving back to the community is also a keystone of our culture. Most team members volunteer in some form or fashion and are given the opportunity to participate in volunteer/non-profit work.

Job Description:

A houseperson will be responsible for cleaning and maintaining the commercial and common areas of the hotel; such as the lobby, lobby restrooms, banquet rooms, game room, elevators, hallways, entries, crossovers, stairwells, bar, cart rooms, guest laundry area, and van.

Job Requirements:

  • Complete all required brand specific training
  • Complete all required Vision University training
  • Complete all required health and safety training
  • Adhere to all Vision Hospitality Group, Inc. and property specific brand standards
  • Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
  • Provide personalized, friendly service to every guest and associate 
  • Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
  • Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
  • Follow a daily schedule of cleaning all areas
  • Greet guests in a friendly manner
  • Deliver items to guest rooms when requested
  • Report maintenance deficiencies
  • Stock and maintain supply rooms, as needed
  • Perform deep cleaning tasks and special projects as needed
  • Assist in cleaning guest rooms, as needed

Necessary Skills:

  • Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
  • Must be responsible for safety and security of guests, fellow employees and hotel assets
  • Have knowledge of fire alarm system and evacuation procedures
  • Have dependable transportation available
  • Able to communicate effectively in writing, verbally, and in person
  • Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
  • Is organized, honest, works well with others, and has an outgoing personality
  • Maintain a clean and attractive work area, uniform, and person
  • Able to work with people from diverse cultures and backgrounds

Physical Requirements:

  • Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 30 pounds
  • Can stand/walk on feet for 8 hours and work in a restrictive space/environment
  • Must have eyesight enabling vision both near and far
  • Must be comfortable using a step stool or ladder
  • Must be able to use/lift arms for up to 8 hours
  • Must be able to work in extreme conditions such as heat, cold and stress
  • Have finger dexterity for operating equipment
  • Must speak in a clear, understandable voice, hear at a basic level, and understand English
  • Must be able to write

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